Hasty Rank Return Policy: Your Satisfaction, Guaranteed!
At Hasty Rank, we are committed to providing you with top-quality products and ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your Print on Demand product, we’ve got you covered with our comprehensive return policy.
1. Eligibility for Returns:
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Please note that certain items, such as personalized or customized products, may not be eligible for return unless there is a defect in craftsmanship or material.
2. Initiating a Return:
- To initiate a return, please contact our customer service team within 2 days of receiving your item.
- Our customer service team will guide you through the return process and provide you with the necessary instructions and return shipping details.
3. Refund Process:
Once your return is received and inspected, we will proceed with the refund process. Here’s what you can expect:
- If the return is approved, we will initiate a refund to your original method of payment
- Please note that the time it takes for the refund to be processed and credited to your account may vary depending on your payment provider.
4. Exchanges:
- If you would like to exchange your item for a different size or color, please contact our customer service team to arrange for an exchange.
- Exchanges are subject to product availability. If the desired item is out of stock, we will process a refund instead.
5. Shipping Costs:
- Please note that shipping costs for returning an item are the responsibility of the customer, unless the return is due to a defect in craftsmanship or material.
- Original shipping costs are non-refundable.
6. Quality Guarantee:
- We take pride in the quality of our products. If you believe your item is defective or damaged upon receipt, please contact us immediately for assistance.
7. Customized Products:
- Customized or personalized products are crafted with meticulous attention to detail. As such, returns for these items are only accepted in cases of defects or errors in customization.
8. Contact Us:
- If you have any questions or concerns about our return policy, or if you need assistance with a return, please don’t hesitate to contact our customer service team. We’re here to help!
9. Our Commitment:
- Your satisfaction is our priority at Hasty Rank. We strive to make your shopping experience enjoyable and hassle-free, and we’re dedicated to resolving any issues that may arise promptly and efficiently.
With our transparent and customer-friendly return policy, you can shop with confidence, knowing that we’ve got your back every step of the way. Thank you for choosing Hasty Rank!